1.1 All cancellations must be made directly through A2Z Airport Parking LTD in order to be valid. (Not with the car park).
1.2 Please click here to send your cancellation request with-in office hours only (Monday - Friday 09.00 to 17.00 excluding bank holidays).
1.3 Cancellation requests can only be actioned within office hours and are subject to our notice periods (see 1.8, 1.9).
1.4 No refunds are available for unused part stays.
1.5 Bookings Fees, SMS and Postal charges are non- refundable.
1.6 Non-Flexible rate bookings cannot be amended, cancelled or refunded.
1.7 Bookings made within 72 hours from the date of departure, can not be cancelled or amended or refunded.
1.8 Less than 72 hours cancellation notice from the date of the departure - Customers will receive no refund.
1.9 More than 72 hours cancellation notice from the date of the departure - all cancelled bookings are subject to a 15.00 GBP admin charge.
1.10 Customers who cancel the booking with A2Z Airport Parking Ltd and wish to re-instate the booking will not get any refund if cancelled thereafter.
1.11 Parking date change including extending or reduce parking stay - such modified bookings will be considered as a non-flex bookings which cannot be amended again and are non-refundable if cancelled thereafter.
2 CANCELLATION COVER
2.1 Should a customer wish to cancel they must do so at least 24 hours prior to their departure date in order to be eligible for refund.
2.2 No refund will be issued if the cancellation notice is received in less than 24 hours from the departure date.
2.3 Please click here to send your cancellation request with-in office hours only (Monday - Friday 09.00 to 17.00 excluding bank holidays).
2.4 Cancellation Cover does not apply for bookings made the same day, booked for the following day or in certain products where stated.
2.5 Booking Fees, Cancellation cover and SMS Charges are non-refundable.